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FAQ  

 

 

 

Q1: How can I place an order? 

 

 

A:  1  Sending inquiry on site / email / live chat / phone call.(show us the items & quantity which you want to order).
    2  We calculate price and confirm order with you.
    3  Choose a payment method and arrange payment to us.
    4  Send a payment receipt to us.Confirm your address,zip code,phone number.
    
Q2: How long will it take before I receive my order? 
A: We will ship the items within twenty-four hours of the date your order was placed. Upon shipment, you will receive a shipment confirmation e-mail with the order tracking information. 
    
 
Q3: How can I make a return or exchange? 
 
A: If you are not 100% satisfied with your purchase from us you can return your item(s) within 30 days, and we gladly accept returns and exchanges of purchase.
 

Q4: How can I check my order status?  
 
A: Two ways to check your order status:
>Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order.
>Contact us. If you still have questions about your order, please contact us.
 

Q5: Can I change or cancel my order?  
 
A: As we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order. For further inquiries, please contact us. 
 

Q6: What if I don't see the style, color or size I am looking for?  
 
A: We do make every effort possible to maintain abundant supply of our stock. However, the items are removed from our website and are no longer currently available when we run out of stock. 
 

Q7: Do you offer discounts for bulk orders?  
 
Yes,we offer amazing volume discounts. Please contact us for volume discounts information. 
 
 

 

Website:www.wiiex.com
Customer Service:Jack

Skype:bestservice-jack 

Email:sales@wiiex.com

 


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